A customer has recently notified us of caching issues on their website hosted with GoDaddy. After looking into it ourselves and working with multiple plugin support teams, we have concluded it is an issue with GoDaddy servers which all Managed WordPress websites will most likely experience, regardless of their caching settings and plugins, as it seems to affect all of our customer’s Managed WordPress sites. When a change is made to a website, opening and closing the browser does not cause the changes to appear, instead the user must manually refresh the browser for the changes to take effect. This can be mitigated by editing the .htaccess file after connecting to your website via FTP.
Every site’s .htaccess file is usually a bit different and they contain import information about caching that is communicated to your browser. In there you will find all sorts of tokens and various pieces of info that determine whether your browser will use its cached version of the website or will get it fresh from the GoDaddy servers. Setting all data on the website to expire after zero seconds and uploading the modified .htaccess file will cause most browsers to always use the latest version of the website. This causes changes to appear simply by opening and closing the browser in most instances.
However, there is still an issue regarding the mobile version of Firefox specifically (it seems that the Android version is worse than the iPhone version, which seems to use the latest version after a significant amount of time) which we think is due to an issue with GoDaddy servers that we cannot mitigate. When trying to get the latest version of the site no amount of refreshing or clearing of the server-side cache will work, instead the user must clear their browser cache. We have tried this both with our additional caching plugin, WP Rocket, enabled and disabled. We were even able to temporarily disable the GoDaddy caching plugin by renaming files via FTP but the issue persisted. We have contacted GoDaddy about this on multiple occasions and were able to recreate the issue with them but their only response is to tell us to switch to their more expensive cPanel hosting rather than fix what is an obvious bug in their system. WordPress websites hosted under various other web hosts have not exhibited these issues, but GoDaddy still refuses to acknowledge this. If you or your company host your website with GoDaddy with their Managed WordPress plan, we encourage you to thoroughly test your website cache, especially with Firefox mobile. Until GoDaddy commits to solving this issue, we recommend that you find another web host provider if you are in the market for one. Please comment below if you notice similar issues on your own website in an attempt to force GoDaddy to fix their product.
Easy IT Support
Could remote working be the future of work?
As all the normal rules for business and social interactions are shredded daily by the coronavirus (COVID-19) outbreak, working remotely has become a lifeline for UK businesses.
Many organisations that have previously ignored remote working are making an overnight u-turn, or those that only allowed hybrid working when team workloads overflowed, now need a framework, some rules and fast ideas for keeping morale up.
But with enforced working from home likely to last for weeks and months, how will teams sustain their productivity? How can executives reorienting their businesses hope to ensure remote workers’ focus and mindfulness?
As an all-remote company with teams in 65 countries, we researched the working habits of 3,000 remote workers - before the coronavirus lockdowns - to help refine our own policies. We talked to some seasoned remote workers: one third of our survey has worked this way for 3-4 years; a quarter of them has 5-9 years’ remote work experience and one in ten has been doing it for between 10 and 15 years.
#HomeOffice #RDP #VPN #RingCentral #RemoteAccess
Salesforce, Apple partnership begins to come to life
Last year at Dreamforce, Salesforce’s enormous annual customer conference, Apple and Salesforce announced the beginnings of a partnership where the two organizations would work together to enhance Salesforce products running on Apple devices. Today, as this year’s Dreamforce conference begins, the companies announced the fruits of that labor with general availability of two new tools that were first announced at last year’s event.
For starters, Apple has been working with Salesforce to redesign the Salesforce Mobile app to build in Apple iOS features into the app like being able to use Siri shortcuts to get work done faster, using your voice instead of typing, something that’s sometimes awkward to do on a mobile device.
Read more at https://techcrunch.com/
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Easy IT Support is a full-service Information Technology and application development company that helps organizations extend their IT staff and expertise. We help companies develop, design, manage, optimize, and secure Clould applications, hardware, technology and websites based on industry standards and best practices. We have provided support and solutions for many small and medium-size companies. We are your trusted IT Partner!
LogicTools Support and Development
Need support for LogicTools? As LogicTools goes through some transition we are here to support you with your development and end user support.
LogicTools is an on-premise retail and wholesale management solution. It is designed specifically for nurseries, greenhouses and gardening centers.
LogicTools’ CRM module helps users keep track of existing customers’ engagements and store details of new customers. The built-in appointment scheduling feature helps users to schedule appointments with the shop owners and receive notifications for their scheduled meeting.
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