Current openings at Easy IT Support
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Saint Charles, IL, Scottsdale, AZ, Wheaton, IL
Posted 5 months ago
The System Engineer (SE) position is part of the response team responsible for remote or on site service requests and assistance on routine computer support issues according to urgency. Strong customer relations, follow-up to insure that service has been completed to customer’s satisfaction are a must. A (SE) is responsible for configuring, installing, troubleshooting and repairing application and networks issues for our customers. The SE must be a team player, yet work well independently, and have excellent verbal and written communication skills. Responsibilities include working with Senior Systems Engineers to engineer solutions for IT projects as well as providing application and network administration for client support agreements. The perfect candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently and living in the Western Chicago Suburbs.
- Responsibilities: • Serve as primary engineering contact on IT Support and projects • Set up and install new servers and network equipment • Identify and resolve business applications and related system issues and performance problems • Windows Server • Mircosoft O365 • Azure and ASW • SQL and SharePoint is a plus • Business applications support • Networking and Wireless • Desktops and Laptop support • Windows XP/Windows 7/Windows 8/Windows 10 • Storage and NAS • Security is a plus • Phone system and VOIP is a plus • Troubleshoot server and workstation software and hardware • Perform hardware upgrades and swaps • Establish backup and recovery procedures • Interface with external vendors as necessary • Actively participate with Senior Systems Engineer team in planning, coordinating, and implementing project-based work • Maintain client as-built documentation • Perform other duties as assigned • Identifying and correcting security concerns • Instituting virus prevention and remediation • Support of client systems on a regular, scheduled, and emergency basis
|Job Category||Part Time|